DD
Danica D

1 reviews | Active since Jul 2023

29 Jul 2025, 18:35

TERRIBLE for a Sealy Bed

I bought a bed from Dial-a-Bed in December, and within just three months it started falling apart — clearly a defective product. I logged multiple complaints over several months before the bed was finally collected, only after I persistently followed up.

Now that the bed has been taken back, I’ve been told I’ll get a refund — but no one has followed up. I’ve received no update, no communication, and even the manager can’t assist or give me a straight answer.

I’m left without a bed and still waiting on my money. This level of service is completely unacceptable, and I would never recommend Dial-a-Bed to anyone.

Stay away!

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Replies (1)
Dial-a-bed
Dial-a-bed's reply30 Jul 2025, 06:57
Official
Hi Danica, kindly confirm the store where the purchase was made so we can escalate your query to the regional manager for assistance. Thanks, NG.