DD
Danica D
1 reviews | Active since Jul 2023
29 Jul 2025, 18:35
TERRIBLE for a Sealy Bed
I bought a bed from Dial-a-Bed in December, and within just three months it started falling apart — clearly a defective product. I logged multiple complaints over several months before the bed was finally collected, only after I persistently followed up.
Now that the bed has been taken back, I’ve been told I’ll get a refund — but no one has followed up. I’ve received no update, no communication, and even the manager can’t assist or give me a straight answer.
I’m left without a bed and still waiting on my money. This level of service is completely unacceptable, and I would never recommend Dial-a-Bed to anyone.
Stay away!
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Replies (1)Dial-a-bed's replyOfficial
30 Jul 2025, 06:57Hi Danica, kindly confirm the store where the purchase was made so we can escalate your query to the regional manager for assistance. Thanks, NG.
Dial-a-bed's reply30 Jul 2025, 06:57
Official
Hi Danica, kindly confirm the store where the purchase was made so we can escalate your query to the regional manager for assistance. Thanks, NG.
