Terrible customer service, late deliveries

Extremely ****ed off with this company, Tokai branch. On Thursday I went to purchase a bed, we were told it was in stock and delivery would be Friday or Saturday if the payment cleared in time, otherwise early the next week if payment only cleared then. We made payment but late on Thursday, so sent proof of payment and asked for confirmation of delivery date. We got no response, including them screening and dodging calls and emails. The following Monday (after trying to contact them the whole of Friday and Saturday) when again asking what was happening I got a response that the payment only cleared on Monday, and in the meantime they had sold the mattress earmarked for me. Now I had to wait the whole week till friday. It is now Friday and only after I called them do I get any feedback, which is basically another middle finger from them, they can't even tell me when it will be delivered. This is a bed company that is taking more time to deliver a bed in the same province than it took me to pack up my entire house, put it in a truck, send it from JHB to cape town, and then meet it to unpack the entire truck. And on top of this they refuse to give feedback or updates to me as a customer. This is pathetically bad customer service, and when I have managed to get some minor feedback they hide behind company policy and other bull****. The simple fact is they do not care about the customer at all, they just want to make a sale and lock you into dealing with their *********** organization.