1 reviews | Active since Oct 2013
TAKE YOUR MONEY, NO DELIVERY NO FEEDBACK
I purchased a double bed 2 weeks ago off dial a beds website. Firstly they tell you that you should hear from them in 48 hours. Well I didn't hear a thing from them. Secondly they state and (Guarentee) that you will receive your purchase within 3 to 5 days. Well its been 2 weeks. So this is how dial a bed work. They take your money for something they clearly don't have hoping you will forget about it. My advice is don't go near dial a bed or their stores. I can only imagine how bad their service must be on returns... I'm in the process of taking this further than just a 4000 rand +/- purchase. I hope they know the consumer protection act, as they are going to be reading it within the next week I promise you that. <br> I will have this quote removed off their site : Dial-a-Bed also carry the largest stock holding of beds with an extensive warehousing footprint around the country, so you can be assured of an efficient and timeous delivery.(LIES)<br> <br> [URL Removed]
Dial a Bed would like to apologies for the inconvenience caused.
As per our telephonic discussion you have advised of your dissatisfaction with the overall service received and have therefore chosen to have the deal cancelled.
We have arranged an upgrade which will be delivered tomorrow the 20-06-2015
We once again apologies for the bad experience.
Thanks and kind regards,
Solly Ntshudisane - Dial a Bed - Customer Service
Dial a Bed would like to apologies for the inconvenience caused.
As per our telephonic discussion you have advised of your dissatisfaction with the overall service received and have therefore chosen to have the deal cancelled.
We have arranged an upgrade which will be delivered tomorrow the 20-06-2015
We once again apologies for the bad experience.
Thanks and kind regards,
Solly Ntshudisane - Dial a Bed - Customer Service
