VC
Vikashni C

1 reviews | Active since Aug 2016

13 Sept 2016, 11:30

stuffed up and no apologies

<p>two months ago I bought two cloud nine mattresses and paid in cash including the delivery fee. Two weeks notice was provided by myself to confirm delivery for the 12th of September. Dial a bed even sent an email confirmation. Several calls were made that they mattresses had left the warehouse and were on their way. The last call made at 18:03 pm and the lady who answered the phone still confirmed delivery for today the 12th. At about 10pm I gave up and at 10 am I called dial a bed and am still waiting for a response. I write this review at 11:28am and have still not received a response or confirmation or any communication on when the items will be delivered</p>

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Replies (1)
Dial-a-bed
Dial-a-bed's reply03 Oct 2016, 12:56
Official

Hi Vikashni

We would like to confirm that this complaint was sorted out on 13 September 2016.

Kind regards

Dial-a-Bed Team