eS
edlean S
1 reviews | Active since Jan 2022
02 Sept 2025, 20:36
Sleepless
As per discussion with Micah at N1city branch I purchasd/asked for a queen size bed... A double size delivered... Absolutely unacceptable. Now I am told to pay an extra R550 to have a queen size delivered. Pathetic. Sleepless night!!! *******s!!!
Helpful (0)
Replies (4)0
Replies (4)
Dial-a-bed's replyOfficial
02 Sept 2025, 21:10Dear Edlean,
Thank you for bringing this to our attention. We’ve escalated your matter to the regional manager and will share feedback with you during office hours.
Regards. LP
Thank you for bringing this to our attention. We’ve escalated your matter to the regional manager and will share feedback with you during office hours.
Regards. LP
Dial-a-bed's reply02 Sept 2025, 21:10
Official
Dear Edlean,
Thank you for bringing this to our attention. We’ve escalated your matter to the regional manager and will share feedback with you during office hours.
Regards. LP
Thank you for bringing this to our attention. We’ve escalated your matter to the regional manager and will share feedback with you during office hours.
Regards. LP
Dial-a-bed's replyOfficial
03 Sept 2025, 13:30Dear Edlean,
Thank you for your patience. We’re pleased to hear that Carl at N1 City assisted you satisfactorily and amicably. Wishing you many restful nights on your new bed. Thank you once again for bringing the matter to our attention.
Regards, LP
Thank you for your patience. We’re pleased to hear that Carl at N1 City assisted you satisfactorily and amicably. Wishing you many restful nights on your new bed. Thank you once again for bringing the matter to our attention.
Regards, LP
Dial-a-bed's reply03 Sept 2025, 13:30
Official
Dear Edlean,
Thank you for your patience. We’re pleased to hear that Carl at N1 City assisted you satisfactorily and amicably. Wishing you many restful nights on your new bed. Thank you once again for bringing the matter to our attention.
Regards, LP
Thank you for your patience. We’re pleased to hear that Carl at N1 City assisted you satisfactorily and amicably. Wishing you many restful nights on your new bed. Thank you once again for bringing the matter to our attention.
Regards, LP
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edlean S's updateReviewer Update
07 Sept 2025, 10:16Hello Carl and Team. Thank you for resolving this so quickly . I appreciate your swift action and assistance.
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edlean S's update07 Sept 2025, 10:16
Reviewer Update
Hello Carl and Team. Thank you for resolving this so quickly . I appreciate your swift action and assistance.
Dial-a-bed's replyOfficial
08 Sept 2025, 12:27We are so glad your matter got resolved. We shall pass your message onto Carl and the team. LP
Dial-a-bed's reply08 Sept 2025, 12:27
Official
We are so glad your matter got resolved. We shall pass your message onto Carl and the team. LP