JB
Jeleikha B
1 reviews | Active since Nov 2023
24 Apr 2023, 13:52
Should have looked at their ratings first
Bad Service
Helpful (0)
Replies (2)0
Replies (2)JB
Jeleikha B's updateReviewer Update
25 Apr 2023, 14:21I have cancelled the order due to extremely bad communication and service, and now I am struggling to get my monies which were paid in on the 21/04/2023 Refunded. They keep delaying and requesting more and more information even though they have all the "Personal Confidential" information needed
to do the refund.
to do the refund.
JB
Jeleikha B's update25 Apr 2023, 14:21
Reviewer Update
I have cancelled the order due to extremely bad communication and service, and now I am struggling to get my monies which were paid in on the 21/04/2023 Refunded. They keep delaying and requesting more and more information even though they have all the "Personal Confidential" information needed
to do the refund.
to do the refund.
Dial-a-bed's replyOfficial
27 Apr 2023, 08:43Hi Jeleikha, your query has been escalated to our regional manager for urgent attention and will be in contact with you soon. Thanks, NG.
Dial-a-bed's reply27 Apr 2023, 08:43
Official
Hi Jeleikha, your query has been escalated to our regional manager for urgent attention and will be in contact with you soon. Thanks, NG.