Service not Delivered

Good day.

I bought a bed at Dial-a-bed Richards bay on the 27th of June 2020, they told me bed is not on stock it will be delivered next Thursday of 2nd of July. that thursday bed was not delivered, they didn't bother to let me know. okey fine , i waited for next coming week the 9th, still bed was not delivered, den i called the store, i was told there is a strike going on. okey,,on the third week(15th) they delivered wrong bed, when i ask they they said King slumber STATUS and ASHLEY is the same thing.bear in mind i bought Ashley.of which is not even the price is not the same. They i sent back the product to the store and i requested a refund,according to them the refund was processed on the Friday 17th of July. Even today i haven't received my money. i am very very very disappointed