Service and delivery issues

<p>Seems like I should've check Hello Peter before buying a bed from them!!! Luckily my husband and I are very happy with our King Koil bed, but..... The sample bed that we fell in love with at the store in The Grove, wasn't as high as the one we received. If it was like that, then I would not have bought it. I bought my bed through the virtual store and I have asked my sales consultant (Solly Ntshudisane) multiple times to find out why it's different. I'm not super short and now I literally need to jump onto my bed. I had to follow up with him over the phone, I had to email him, and yet again here I am with no response, no solution or answer to my problem 2 weeks down the line... So what, got the money and now you don't give a sh*t??? No wonder you have such a bad rating!!! I WANT ANSWERS!!!!!!! And please don't put me in contact with Solly...he is useless!!!!!</p>