RG
Riaan G

1 reviews | Active since Oct 2009

21 Aug 2017, 13:41

Selling broken beds

Almost a year ago i bought a bed with dial a bed. Barely two weeks later it started falling apart...

They came out for an inspection and they had issues. Meeting request 3 & 4 was missed due to Dominique not being able to listen when given instructions. Then she **** also to cover herself to HQ. Although i requested to speak to her manager before, he is never available.

Me, being disabled with chronic pain, has to sleep on a broken bed. Nothing being done.

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Replies (2)
Dial-a-bed
Dial-a-bed's reply21 Aug 2017, 14:01
Official

Hi Riaan

We will be in contact with the supplier as Dominique is not a Dial-a-Bed employee but Sleepworld. We will get her manager to contact you as soon as possible.

Kind regards

Dial-a-Bed Team

Best regards,

Dial-a-bed
Dial-a-bed's reply21 Aug 2017, 14:06
Official

Hi Riaan

The supplier has been trying to get hold of you. I have just been in contact with them. They have been trying to book a date for inspection a few times already.

Kind regards

Dial-a-Bed Team

Best regards,