Rude Online Sales Centre

I placed an order yesterday morning online for the Forty Winks Big Easy Memory Foam King Size Bed Set<br> I placed this order after I phoned the Roodepoort branch and spoke to a very helpful assistant Ernst. He said to me that there are two of them in stock in the warehouse.<br> <br> I placed an order and paid via credit card. Had a phone call this morning from Thando or Thandi in your call centre, first wanting payment on an incorrect order that Solly from your online orders said was cancelled. When I explained this, had a rude attitude and she said she'll check. Then got called back 2 hours later, she told me you don't have the bed in stock and she'll have to order it. When I said I spoke to Ernst yesterday and he said there was in stock, I had a big sigh on the other end of the phone line from Thandi and she said she'll check and she put the phone down in my ear.<br> <br> Now I have ordered online before from other entities and the service I got there was MUCH better and FASTER and MUCH more organised and the staff was so friendly and helpful, unlike your staff which is rude, confused and don't seem to want to assist a client although I just paid you R14000 for a bed set!!! <br> <br>