Refund

I am writing to express my frustration and disappointment with my experience at your store dial a bed (Clearwater mall)yesterday. I attempted to pay my account, but a system error occurred, and I was made to wait for 1 hour while the issue was being resolved. Despite the error, the transaction was processed on my end, and I was charged R335.

However, I am still waiting for my refund, and I need to pay my account. Unfortunately, now I have been receiving demanding payment sms of R335. I would appreciate your urgent attention to this matter, as I need to pay my account .

Thank you for your attention to this matter.

Sincerely, P Taki