MD
MARTIN D

1 reviews | Active since Mar 2017

13 Mar 2017, 09:11

Poor service from Dial a Bed & Forty Winks

<p>I have baugth a Forty Winks Jaguar k/size extra length bed from dial a bed about 3 year ago, and i was garanteed that this bed is the best on the market and that it would last me atleast 15 years. After 3 years the bed is so unfomfortable you can not have a good night sleep. I paid R18000.00 for the bed and i think that it is very unproffesional that not one of these company's is coming back to me with any of my complaints. I have tried to contact Forty Winks but with no sucsses.</p>

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Replies (3)
Dial-a-bed
Dial-a-bed's reply14 Mar 2017, 11:04
Official

Hi Martin

We would like to apologise for the inconvenience cause due to this. We have however logged a call with the supplier to arrange for an inspection of your mattress. The supplier will be in contact with you to arrange this. Dewet our branch manager at our Kolonnade branch will also be in contact with you with any updates.

Kind regards

Dial-a-Bed Team

MD
MARTIN D's update22 Mar 2017, 09:21
Reviewer Update

I was promised that a representative or a inspector of FORTY WINKS will be in contact with me during last week but no one has contacted me yet. Unfortunately it was DIAL A BED that sold me the bed, and I need some one to contact me. if I buy a vehicle from a dealership I don't go to the manufacturer to solve my problem I go to the dealer, ant that is why I expect DIAL A BED TO SOLVE MY PROBLEM.

Dial-a-bed
Dial-a-bed's reply22 Mar 2017, 12:12
Official

Hi Martin

Dewet at our Kolonnade branch will be in contact with you shortly.

Kind regards

Dial-a-Bed Team