Poor Service

<p>I have been requesting a report on the cause of damage to my bed on an official letterhead to submit to my insurer but it seems these people don't care. Dial a Bed referred me to the factory Sleepworld but they dragging their feet. I emailed the manager Mark Erasmus at Dial a bed for assistance but he's ignoring me. I also copied in the office ofthe ombudsman but no joy</p>