POOR SERVICE 😡😡😡😡

The worst service from Dial-a-Bed 😡😡😡😡

I would not recommend you spending your cash at a place that has such poor service.

Long Post Alert ‼️

So we decided let’s go get a new bed as we also need to invest in better sleep 🛌

Well who do we go too? So the closest store was Stoneridge… we tested a few beds out and found the one we loved, very excited we then said to them we need the bed delivered that next Saturday as we still need to get rid of old bed etc, So in last week I contacted the manager of the store and asked him to please make sure that the warehouse delivers this Saturday 9th Dec, then I phoned again in the week to follow up for second time and the lady said she will send an email.

This morning we went to get new bedding and excited to get our new bed😃😃😃😃

I contacted 9am and asked them what time will delivery take place and it was a Back n forth until they said that it will be 4pm so obviously I was very annoyed as we also have plans and it was a whole weeks planning, and discussions about delivery.

Then once I was chatting to the manager whom they asked to please make sure to deliver on 9 Dec

Morel of story Manager of Store never did his work no one arranged as per my phone calls and then after I contacted head office they obviously made calls and phoned me to say sorry it’s not even in the truck 😡😡😡😡😡😡😡 we spent over R20K and this is just so unacceptable to receive such disgusting service they still can’t help out as I don’t have a bed to sleep on and nothing to show of my R20K as it’s nexts weeks problem they just don’t care

I wish I went to BedKing or somewhere else where service would of been worth the money

Do not waste you money there you going to be dissatisfied