1 reviews | Active since Mar 2009
Poor delivery times and sub par service
Went in to the randridge mall store on Thursday 30 March. Was promised delivery would be Friday or Saturday afternoon at the latest. I was then told that I would only be able to get it delivered "between the 3rd and the 11th". Today is the 11th, I was initially told that it will definitely be delivered tomorrow. Just for the warehouse to call me and say best they can do is Thursday. I contacted the store again to which they rep**** that I they were using another contractor and it will definitely be tomorrow. Just for the warehouse to call me back and say best they can do is Thursday. Then I get another email back from the store to say the warehouse told them they verbally agreed to Thursday with me and I "was completely fine with it". Hopefully it actually gets delivered on Thursday. Honestly, buy a bed from someone else, Dial-a-bed is extremely disorganized.
