Poor customer service

Bought 2 BRAND NEW Beds from them The Simmons Beautyrest Sherborne collection from DIAL A BED… the mattresses smell like hell.. you can’t even sleep on them, the smell is so intense that it fragrances all throughout the house like fresh paint. Their arrogance is centred around them simply delivery without any quality control. They just deliver and transfer the responsibility to you the customer to deal with their supplier. No point in them being in business if they’ll repeatedly treat their customers so poorly.

Not to mention the rudeness from Salome at Simmons when we attempted to raise the issue with her. I’m extremely disappointed and WILL NEVER BUY FROM THEM AGAIN.