Poor communication to customer

In store & Online client service before sale is good. But the information about how long, out of stock, stock will take to get here, is non existent. In store I was told my order will be delivered in week 39, they are out of stock, stock will be received at warehouse 26 September 2023. Upon following up 28 September 2023, I was called and told, sorry they will only receive stock 13 October, and a week after that I will receive my order, as I am in outlying area. Why couldn't I have been told the same day in store that this is the situation, then I would have understood. To be honest, I don't accept the apology with this poor communication to the customer to just get a sale, because that is all it was. And to think, you Dial a bed think that a sorry would suffice. And Head office not owning this mistake, but rather tell the store manager sort out your customer, that is the worse. Should have skipped this store, to support another. Also looking at the ratings, you should surely hope my mattress comes in new condition. No comfort given to support this shop. And my order was expensive.