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I have phoned in November already to get my bed replaced , under warrantee but because your complaints phone line never answer, mailed and that was answered and the trail went cold, randburg branch mailed the supplier as I was CC'ed but nothing, I call your shop in randburg I'm promised, the supplier will get hold of me, still nothing we are in feb we heading for 4 months from when I started this, and still nothing need to get this sorted, as the buck just keeps being pushed around