YT
Yusuf T

1 reviews | Active since May 2020

12 May 2020, 13:10

Pathetic Service - Dial a Bed

I ordered a bed on the 05th of May 2020 and they said that delivery would be within 2-5 days. It is now more than 7 days and i have heard nothing.

I called them up and they said oh the problem was that there is no stock in the mattress that i chose so i must choose something else. No one ever told me that there was no stock and if i didn't call them i would probably not have known. This is shocking service and once again shows that once they have your money they couldn't really care.

At this moment a lady that i spoke to said she will see what is happening with my order but i don't really have much faith in that either.

Pathetic service really.

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Replies (1)
Dial-a-bed
Dial-a-bed's reply12 May 2020, 13:34
Official
Hi Yusuf, 

Thank you for messaging us and sharing your review. 

We are terribly sorry to read of your experience and would like to make things right. One of our managers will be in contact with you shortly to resolve the matter.