EJ
Elize J
1 reviews | Active since Mar 2009
18 Jun 2020, 12:33
Pathetic service
After 3 years, the base and mattress that I bought from Dial a bed, broke, (the base), and the mattress is sagging. Dial a bed wants me to pay ridiculously high prices to have the set replaced, and I am not willing to pay these prices. They ignore my e-mails, and my child sleeps on the floor.
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Replies (1)
Dial-a-bed's replyOfficial
18 Jun 2020, 12:55Hi Elize,
Thank you for sharing your review with us.
We are terribly sorry to read of your experience.
Our regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
PM
Dial a Bed
Thank you for sharing your review with us.
We are terribly sorry to read of your experience.
Our regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
PM
Dial a Bed
Dial-a-bed's reply18 Jun 2020, 12:55
Official
Hi Elize,
Thank you for sharing your review with us.
We are terribly sorry to read of your experience.
Our regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
PM
Dial a Bed
Thank you for sharing your review with us.
We are terribly sorry to read of your experience.
Our regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
PM
Dial a Bed