Online Purchase

<p>Yesterday I bought a bed online, I needed to have the bed early I called and ask if is it possible I can receive it today, which I was told it is possible, but first the money needs to reflect in their account. then I procceed to pay online yesterday, today when I called I was told that money is still not reflecting, then I was advised to cancel a VISA transaction because I used a cheque card instead of Credit Card, when I called my bank they told me they can't reverse the transaction, as they will need to go back to dial a bed and request for the money back. Then I sent an email and requested for an altrnative payment method to Dial a Bed, then I was told they are still quering the transaction but before one I will have an answer, still no answer I called back at 15H45 then they said they are waiting for someone at finance, I was then asked about my nearest dial a bed as if an arrangement is being made . once again I was promised to be called right back which never happened. now their offices are closed tomorrow is a public holiday, and the promise I was promised still hasnt been fulfiiled, totally dissapointed with the level of support.</p>