NO SERVICE

I went to see Dial a bed 05/08/15 and Mr Ray were very helpful, he said he will contact the supplier to contact my wife.On the 11/06/15 the supplier(Dunlopillo) contact my wife and said a Mr Hein will be contacting her Tel:***.She contacted him 12/06/15 and he said he has a lot of customers to deal with and will come back to her.He was misinformed about the defect on the bed)I phoned his number this morning 23/06/15 at 09h21 the phone kept on ringing with the normal message the subscriber is not available.We are still awaiting a response. !!!! Bad service.