PL
Pieter L
1 reviews | Active since Oct 2015
18 Oct 2015, 20:31
No reply on warranty
I bought a bed on line in 2013. Complained about the mattress as it was sagging. They sent a technician and he confirmed that there is a problem. He said they would exchange the mattress within 14 days. This was 18 months ago and no exchange was made. several e-mails was sent with absolutely no response . Don't buy from them....no service!!!
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Dial-a-bed's replyOfficial
19 Oct 2015, 14:01Hello jerichoskylab,
Hi Mr Leibbrandt
As per our conversation the mattress that you currently have, has been discontinued. Please visit one of our Dial-a-Bed branches and choose a different mattress. Once you have decided which mattress you want we will gladly do your exchange.
Kind regards
Dial-a-Bed Team
***
Hi Mr Leibbrandt
As per our conversation the mattress that you currently have, has been discontinued. Please visit one of our Dial-a-Bed branches and choose a different mattress. Once you have decided which mattress you want we will gladly do your exchange.
Kind regards
Dial-a-Bed Team
***
Dial-a-bed's reply19 Oct 2015, 14:01
Official
Hello jerichoskylab,
Hi Mr Leibbrandt
As per our conversation the mattress that you currently have, has been discontinued. Please visit one of our Dial-a-Bed branches and choose a different mattress. Once you have decided which mattress you want we will gladly do your exchange.
Kind regards
Dial-a-Bed Team
***
Hi Mr Leibbrandt
As per our conversation the mattress that you currently have, has been discontinued. Please visit one of our Dial-a-Bed branches and choose a different mattress. Once you have decided which mattress you want we will gladly do your exchange.
Kind regards
Dial-a-Bed Team
***