1 reviews | Active since Mar 2011
No delivery or correspondence from supplier
I placed an order on the 21st of march and paid the R9799.00, The following morning i received a phone call from Belinda from the corricraft group and she confirmed that the warehouse has stock and that i will be contacted soon to arrange the delivery of my bed<br> It is now 5 working days later (note that dail a bed states that if they have stock at the warehouse that they will deliver withing 3-5 working days) and i had to call Belinda this morning to enquire about my delivery, much to myself and her suprise nothing has been arranged<br> She told me that she will phone the warehouse and phone me back shortly, 3 hours later, i had to call back to find out what was goind on and she told me that the warehouse had 2 beds in stock when she phoned me on monday morning and they now have been sold and there is no stock and that she will phone around to see if she can get stock for me<br> Im still waiting for the phonecall back and when i phoned at 16:00, no one answered the phone to any of the dail a bed numbers<br> Now i have zero correspondence from dail a bed or cooricraft group regarding my purchase, i have also sent a email to dail a bed this morning and received no feedback<br>
With regards to your complaint
We have refereed this matter to the relevant team for assistance
Do expect communication soon
Apologies for the inconvenience caused
Kind Regards
Dial-a-bed
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With regards to your complaint
We have refereed this matter to the relevant team for assistance
Do expect communication soon
Apologies for the inconvenience caused
Kind Regards
Dial-a-bed
***
