1 reviews | Active since Jan 2015
No delivery, Excuses & Lies!
I bought a bed set online, under the (apparently false) pretense that it would be delivered in the specified period. After 48 hrs passed with no call, I called the call centre to find out the status of my order. <br> They had no idea of my order, let alone its status! I was given the excuse that the warehouse had issues with its system, and that they couldn't source my bed from any branch. After around a dozen calls (totalling R120), I received not a single call back, despite numerous promises for call backs. I am currently sleeping on the floor because of this. I was also promised that the online orders call centre would be open on Saturday, which turned out to be a lie, and the supervior, Amanda, has also removed her phone from the hook to ignore calls. <br> I guarantee - I will never have any dealings with this pathetic \business"again"
We would like to apologise for the inconvenience caused due to this. We have received feedback that you will be receiving your delivery on 03/02/2015 as arranged with you.
Kind regards
Dial-a-Bed
We would like to apologise for the inconvenience caused due to this. We have received feedback that you will be receiving your delivery on 03/02/2015 as arranged with you.
Kind regards
Dial-a-Bed
