No delivery

I purchased a bed online on the 28th of August. I was told by thr callcentre delivery would be in 3 to 5 days should the bed be in stock which it was. Monday the 31st I contacted dial a bed to confirm a delivery date I was told I would be contacted back. When I received the call I was fed what in my opinion were excuses. After many calls back and forth I was firstly told that if the warehouse would not deliver timeously that a private courier would be dispatched. I was informed yesterday late afternoon (3rd) that delivery will only take place next week. I find this highly unacceptable and false advertising, 3-5 days are 3-5 days not 10+ days. I am at the point of approaching the media as well as consumer watch and further. Highly disappointed and frankly po'd.