MRS MOKAILE

DIAL-A-BED I purchased restonic queen bed in October 2018 at Parkmedows Dial-a-bed on 14 August 2023 I went to the store compliant about the mattress because is sagging. Shipo from Parkmeadows help me to write email to suppliers .Yolanda Mfiki from restoring called me the following day told me that I must send the pictures of the mattress,I did that after told me that the mattress is out of the guarantee is on the warranty only and I have to pay R3900 for warranty fee, because mattress had 5 years I ask her how do you calculate money I suppose to pay for warranty fee because I don't understand how can I pay so much for warranty fee. Because the warranty years starts counting after 2 years quarantee she was so rude to me. According to me mattress had 2 years and 7 months under warranty not 5 years as she said. DIAL-A-BED PARKMEDOWS TEAM THEY'RE WILLING TO HELP ME THE PROBLEM IS THE RESTONIC SUPPLY HONESTLY I RECEIVED EXCELLENT SERVICE FROM THEM THANKS. PLEASE Mr Hello Peter help me with this matter because Yolanda Mfiki from restonic supply she is very rude