Lie to make the sale and then cannot deliver

We were told that we will have our bed delivered before 3rd December, so we made payment for our bed instead of going with another company. After making payment Solly stopped replying to emails and did not acknowledge receipt of our money. He then called to tell us that the stock will arrive at the end of next week, and proceeded to call my wife a ****. He refused to let me speak to the manager, saying that she will call me back but she has not.