AK
Ashley K

1 reviews | Active since Nov 2012

22 Mar 2015, 23:54

Incorrect Pricing For Items

I am not going to mention the branch or any names but I just want to advise on something interesting I experienced at Dial-A-Bed. I went to look at Sealy Beds and saw one I liked (Sealy Avino 3/4). As I was going to get a quote, I was advised that I would be getting a Restonic Base and not a Sealy. I didn't question this and thought this is how it works because I never had a Sealy. On the quote I saw a separate price for the mattress and base. The next day perchance I wanted to check up on the bed's features on their Website. I saw 1. that Sealy does in fact sell their own base for this bed and 2. the Restonic base I was quoted for was actually R350 cheaper on the site than the price I got. I missed a call from Dial-A-Bed after I emailed them and Sealy SA about this but what I see now on the website is that the Sealy Avino now comes with a \free"base. That's all well and good but I just want people out there to be very careful what you buy. Please check and double check before you hand over your money. Needless to say I won't buy a thing by Dial-A-Bed because of this but also because I found a Sealy bed at Beds Direct in Brackenfell for R200 cheaper and with free delivery."""

0
Replies (1)
Dial-a-bed
Dial-a-bed's reply01 Apr 2015, 14:00
Official
Hello fresnaye,


With regards to your complaint

We have refereed this matter to the relevant team for assistance

Do expect communication soon

Apologies for the inconvenience caused

Kind Regards

Dial-a-bed
011 611 874

Best regards,