Ignetius Ramalope ♥️

Around March this year I bought a matrass at dial a bed, end of July the matrass was already sagging and making Alot of noise. I contacted dial a bed and a lady called Ignitious Ramalope worked on my query. She helped me escalate my query to Restonic, I experienced abit of a hiccup because Restonic initially didn't want to exchange saying that the matrass was stained and and and, I sent them an email responding that people are not happy with Restonic because of the same issue to cut the long story short they said I should get the matrass cleaned them they can consider the exchange. I did and throughout all this process Ignitious was patient, responded all my emails timeously and ensured that I get the exchange. I went to dial a bed to choose a different brand , had to top up with R900 but it was all worth it. Thanks to Ignitious who was very polite, answered all my questions patiently and ensured that I am satisfied. Dial a bed needs more people like her ♥️♥️