I will never use Dial-a-Bed again!!!

5 weeks ago I spent R18000 with Dial-a-Bed at Kollonade. Chris, the sales consultant, was absolutely amazing and the sale went down without a hitch. My beds would be delivered the next week. The first week I was updated and informed that there was no stock currently, so the beds will be delivered one week later. When Chris was not at work, everything went downhill and nothing happened. I was not updated and my calls not even returned!!! It has been 5 weeks now and I still don't have my beds. If it's not the Warehouse, then it's the supplier and if it's not the supplier, it's the delivery company they use, but everyone else get's blamed except Dial-a-Bed. It is shocking to think that I spend that amount of money and 5 weeks later I still have nothing to show for it. My beds were supposed to be arriving today, I was given a 99% commitment, then I was told this morning it will only be on Wednesday!!!! SHOCKING!!!! If will make use of this company again!!! It's a pity that Chris has to work for this company because he definitely is a huge asset to any company!