I wasn't even treated like I am human

Delivery driver would not listen to the driving directions he requested. These were given several times in both Shangaan and English. Went to wrong addresses 3 times because of not listening. After 9 phone calls at my expense because the driver said he had no airtime (30 minutes plus in total spent on phone) my niece arrived and went to look for the truck. The driver tailgated her all the way down the road. During delivery part of the bed hit and broke a window. A witness thinks this was done on purpose and certainly it was careless. We were not greeted. The delivery team's whole attitude was hostile. There I sat - pensioner recovering from major surgery less than a week before the incident - just being ignored by people from a company I had supported with a purchase. When they left they reversed their truck in a neighbour's gateway and ignored her when she spoke to them. My detailed complaint written on the delivery note has been ignored. My niece put in a complaint via Facebook - also ignored. What a disgrace.