FS
Fancy S

1 reviews | Active since Apr 2018

14 Jul 2025, 13:23

I purchased a mattress at this store,upon the exchange as per the conditions,my matress was downgraded and I received a cheaper mattress

I purchased a mattress at this store,upon the exchange as per the conditions,my matress was downgraded and I received a cheaper mattress. I am now stuck with a mattress that is very uncomfortable and lost more than R10 000.00

0
Replies (2)
Dial-a-bed
Dial-a-bed's reply14 Jul 2025, 13:46
Official
Hi Fancy, please let us know which store your purchased from so we can escalate your query to managment for their attention. Thanks, NG. 
Dial-a-bed
Dial-a-bed's reply23 Jul 2025, 09:27
Official
Hi Fancy, our store manager has provided feedback, and we can confirm that your query has been resolved. Thanks, NG.