T
Thabisile

1 reviews | Active since Mar 2025

01 Mar 2025, 12:49

I had a great experience at Dial-a-Bed today

I had a great experience at Dial-a-Bed today. I had purchased a Sealy 3/4 bed online, but when I called to inquire about delivery, I learned it was out of stock. Although an alternative was offered, I was unsure about the brand. A gentleman at the store patiently guided me through other options, providing detailed information to help me make a decision. When I asked about the wait time for the original bed, he told me it would take 5-10 working days. After considering my options, I selected one that was in stock, and he quickly updated my order. Despite my delayed responses due to work commitments, he remained patient and even called me back to continue our conversation. His professionalism and dedication to customer satisfaction were outstanding. I'm grateful for his help and highly recommend Dial-a-Bed for their excellent service. Looking forward to my new bed, thanks to Tevin Thabiso from Dial-a-Bed Online.

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Replies (1)
Dial-a-bed
Dial-a-bed's reply03 Mar 2025, 07:22
Official
Hi Thabisile, 
We strive to provide our customers with the best experience and are pleased to know that yours was positive. 
Thanks, NG.