IB
Irene B
1 reviews | Active since Aug 2018
22 Jan 2019, 09:11
How can Dial A Bed take money without having the goods
Went online to order bed.... I ordered.... paid ...and only after that was told "I am sorry we don't have stoc****!" and we have no idea when we will get it in... Seriously - that is *****ing. Shame on you. You could at least have restored some faith by saying "we will send you a bed base in the meantime and once we get stock of the one you want - we will bring it to you immediately and swop it over....
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Replies (2)
Dial-a-bed's replyOfficial
22 Jan 2019, 09:17Hi Irene
We would like to apologise for the inconvenience caused. One of our sales consultants will be in contact with you to arrange for delivery of a loan unit.
Kind regards
Dial-a-Bed Team
We would like to apologise for the inconvenience caused. One of our sales consultants will be in contact with you to arrange for delivery of a loan unit.
Kind regards
Dial-a-Bed Team
Dial-a-bed's reply22 Jan 2019, 09:17
Official
Hi Irene
We would like to apologise for the inconvenience caused. One of our sales consultants will be in contact with you to arrange for delivery of a loan unit.
Kind regards
Dial-a-Bed Team
We would like to apologise for the inconvenience caused. One of our sales consultants will be in contact with you to arrange for delivery of a loan unit.
Kind regards
Dial-a-Bed Team
IB
Irene B's updateReviewer Update
22 Jan 2019, 10:47The problem was dealt with immediately by Dial A Bed. Thank you for responding positively and for your offer to deliver immediately today. I appreciate it.
IB
Irene B's update22 Jan 2019, 10:47
Reviewer Update
The problem was dealt with immediately by Dial A Bed. Thank you for responding positively and for your offer to deliver immediately today. I appreciate it.