MN
Mpumelelo N
1 reviews | Active since Dec 2009
03 Apr 2018, 09:57
Horrible experience
I was sold a bed with an old, used and damaged base. When I requested a refund last week. I was given a run around and disrespected. I was asked for my bank statement and copy of ID last week Monday and to date I have not received my money. I have been given one story after another. I have been waiting for over a week to get my money. This is the most horrible and stressful experience I have had. I will never buy from these people ever again
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Dial-a-bed's replyOfficial
03 Apr 2018, 14:02Hi Mpumelelo
We would like to apologise for the inconvenience caused due to this. We have received notification that the regional manager of our Lenasia branch has been in contact with you. Your refund has been processed and should be reflecting back into your bank account by Wednesday 04th April 2018.
Kind regards
Dial-a-Bed Team
Best regards,
Dial-a-bed's reply03 Apr 2018, 14:02
Official
Hi Mpumelelo
We would like to apologise for the inconvenience caused due to this. We have received notification that the regional manager of our Lenasia branch has been in contact with you. Your refund has been processed and should be reflecting back into your bank account by Wednesday 04th April 2018.
Kind regards
Dial-a-Bed Team
Best regards,