RI
Raof I

1 reviews | Active since May 2023

20 Mar 2025, 09:02

Hellopeter’s

There was a problem with the mattress that I originally ordered. I followed up with the orders department and received such great service from a most helpful and super-efficient young man called Tevin. Tevin sent me specifications of an alternative mattress, with more superior features to the one I originally ordered. He explained, in detail the different features of the two products. I accepted the offer and was also given a complimentary mattress protector for the inconvenience. What a pleasant sales experience. Something I haven't encountered in a long long time.Great service. Keep it up Tevin!!

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Replies (1)
Dial-a-bed
Dial-a-bed's reply20 Mar 2025, 13:25
Official
Hi Raof,  we strive to provide our customers with the best experience and are pleased to know that yours was positive. Thanks, NG.