Great service by dial a bed and brava brands

I bought a Sealy bed in 2018 and within that year it sunk on both sides. I the developed a back sciatic condition and was frustrated. I sent an email to brava brands and was contacted by a lady called Kristin Namhing. Her level of service was so amazing and refreshing. She asked for pictures. called me to let me know the developments and kept me up to speed despite the process being tedious. Eventually she informed me that the exchange was authorised and i should now contact dial a bed. I contacted Sales Executive Ammey Pandaraman. what an asset she is to this company. super efficient. ensured I did comfort test . took me around the store and got me try out similar beds of my preference. Checked on me and informed me that due to the unrest that there was going to be a delay in delivery. After the bed was delivered she gave me a call to find out how the bed was. This kind of service and caring is absolutely amazing. for which I am very grateful and thankful.