Faulty bed

I bought a bed for 8k and I complained about the bed cause is became flat on both side of the edges. They said they will log a my complain with the supplier but when I called they kept on telling one and the same thing.

I cannot sleep on that bed at the memont cause it is very uncomfortable to sleep in it.

I own two beds which I bought 11 and 7 years ago but I have never had problems with them. The bed is too expensive for me to this ****py.

I want urgent attention I waited for 14 days and it has lapsed now and no answer and feedback