JS
Judith S

1 reviews | Active since Dec 2009

18 Oct 2019, 14:06

Fantastic Service and with a smile!

I have just purchased a bed from Dial-a-Bed in Hillcrest, KZN. The staff at this outlet were friendly, helpful and knowledgeable. Nothing was too much trouble. On receiving my bed (delivered only 1 day after purchase was completed), I found a few loose sewing threads. I photographed these and sent them through to Martin at the outlet who kept me in touch with progress. The very next day I received a call from the Dial-a-Bed Head-office to say they would be delivering a replacement within the next couple of hours. This kind of service is so rare that I feel it should be mentioned. Well done to Dial-a-Bed. I shall be spreading the word whenever the opportunity arises. Thanks again for fantastic service!!!! Judith S.

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Replies (1)
Dial-a-bed
Dial-a-bed's reply28 Oct 2019, 16:20
Official
Hi Judith 

Thank you for sharing your review with us,
We happy to hear of the good experience you had with us. Will share your feedback with the department.

Regards
Dial a bed