False Advertising

So we bought a new bed on Black Friday as my husband recently had an operation and we urgently need a new bed to accomodate him. We then saw the Dial-a-bed adverti*****t on tv where they advertised and said same day delivery. This suited us just great as we need the bed ASAP.

Almost two days later and there’s been no delivery or communication to me about delivery. Now I must hear when I phoned them, no there’s a 3 to 5 working day delivery policy, and that it might even take up to 30 days for delivery depending stock availability.

So why then did they advertise on TV in big print that there will be same day delivery? We could have bought the bed somewhere else then if we knew it wasn’t going to be delivered on the same day.

I am really upset about the service and lack of feedback and communication this far and won’t refer anyone to dial-a-bed.