False advertising!

Item: Dial-a-bed
Rating: 1
Author: Trystan T

Good afternoon ,

I was on your website earlier and stumbled upon a special (Sealy Turnberry Medium set for R600) I ordered two and when I was about to make payment it suddenly shows that the amount due is R10,998?? That is ********* and false advertising!

I want the order as that is want I was willing to pay , however I will not pay the R10,998. What you see is surely what you suppose to pay for , right?? Or is thus some marketing strategy to lure customers!!!

Helpful (0)

Replies (1)

Dial-a-bed's replyOfficial

11 Dec 2019, 10:32

Hi Trystan,

Thank you for messaging us with your review.

We are sorry to read of your experience with our website. Please note that errors of this nature do occur when the product is not configured correctly on our website. We do recommend that you make use of a Chrome Browser and configure your desired product by bed size, bed set or mattress only and select the desired size correctly before proceeding to add to cart.

Should you feel that your complaint should be addressed differently, please feel free to email us on ***

Kind Regards,
PM
Dial a Bed

Dial-a-bed's reply11 Dec 2019, 10:32

Official