1 reviews | Active since Oct 2016

08 Aug 2017, 19:30

Failure to keep promises

<p>We bought a bed on saturday and asked the sales person if the bed could be deliverd since we live in mokopane. I also asked if it was possible for the bed to be delivered before Tuesday as I start working again on wednesday so there would be no one home to receive the bed. I was promised that the order would be put through to the warehouse on Monday and they would deliver by Tuesday. Well its Tuesday and when I called to ask the warehouse employee told me that the sales person cant make promises om behalf of the warehouse and i will only be receiving the bed by Thursday. </p>

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Replies (1)
Dial-a-bed
Dial-a-bed's reply10 Aug 2017, 10:23
Official

Hi Angelique

We would like to apologise for the inconvenience caused due to this. We have received feedback that the branch manager has been in contact with you regarding your delivery.

Kind regards

Dial-a-Bed Team

Best regards,