NN
Nolan N
1 reviews | Active since Oct 2014
30 Jan 2015, 12:42
Extremely frustrated - going on 6 years !!!
I purchased a bed on 27/11/09 within a year this was swopped out due to a manufacturing fault. The other bed also had the same fault and apparently the replacement bed did not come with a new 12 month warranty but continued of the initial one.<br> <br> After many calls and e mails i gave in and paid the out of warranty fee on 6/8/13 for the bed to be changed and since then I've been pushed from pillar to post between Dial a bed &
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Dial-a-bed's replyOfficial
02 Feb 2015, 16:01Hello Nolan_N,
Due to internal problems we have not given the service we would normally give our customers.
Please accept our apologies for this.
The store will be arrange an exchange for the mattress and base with in the next 48hrs.
Thank You
Jacques Fouche
Due to internal problems we have not given the service we would normally give our customers.
Please accept our apologies for this.
The store will be arrange an exchange for the mattress and base with in the next 48hrs.
Thank You
Jacques Fouche
Dial-a-bed's reply02 Feb 2015, 16:01
Official
Hello Nolan_N,
Due to internal problems we have not given the service we would normally give our customers.
Please accept our apologies for this.
The store will be arrange an exchange for the mattress and base with in the next 48hrs.
Thank You
Jacques Fouche
Due to internal problems we have not given the service we would normally give our customers.
Please accept our apologies for this.
The store will be arrange an exchange for the mattress and base with in the next 48hrs.
Thank You
Jacques Fouche