TM
Tshepiso M
1 reviews | Active since Aug 2016
05 Nov 2020, 08:23
Dont shop at Dial a bed San ridge. Worst experience regarding product delivery & customer service.
Dial a bed San Ridge shopping center is the worst after payimg for my bed and pillows they made me pay delivery and told me that i couldnt take my pillows they have to be delivered as they under 1 invoice. Secondly i have to sleep on the floor for 4 days as dial a bed had promised me that they take 2 days to deliever after paying. They delivered after a week!!!!!
The sales person *Victor* from San Ridge branch kept lying over the phone each time i called saying " the delivery is coming today" each day i called. Including a lady from the head office. I demanded my money back so i could go shop elsewhere and they refused saying they dont do refunds.
The worst experience every with Dial a bed.!
Helpful (0)
Replies (3)0
Replies (3)Dial-a-bed's replyOfficial
05 Nov 2020, 08:27Hi Tshepiso,
Thank you for sharing your review with us.
We are sorry to read of your experience - regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
Dial a Bed
Thank you for sharing your review with us.
We are sorry to read of your experience - regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
Dial a Bed
Dial-a-bed's reply05 Nov 2020, 08:27
Official
Hi Tshepiso,
Thank you for sharing your review with us.
We are sorry to read of your experience - regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
Dial a Bed
Thank you for sharing your review with us.
We are sorry to read of your experience - regional manager will be in touch with you shortly to resolve the matter.
Kind Regards,
Dial a Bed
TM
Tshepiso M's updateReviewer Update
05 Nov 2020, 08:59Till this day i still havent recieved my bed.
TM
Tshepiso M's update05 Nov 2020, 08:59
Reviewer Update
Till this day i still havent recieved my bed.
Dial-a-bed's replyOfficial
05 Nov 2020, 09:46Hi Tshepiso,
We have confirmation that the bed will be delivered today.
Thank you
Regards,
Dial a Bed
We have confirmation that the bed will be delivered today.
Thank you
Regards,
Dial a Bed
Dial-a-bed's reply05 Nov 2020, 09:46
Official
Hi Tshepiso,
We have confirmation that the bed will be delivered today.
Thank you
Regards,
Dial a Bed
We have confirmation that the bed will be delivered today.
Thank you
Regards,
Dial a Bed
