DO NOT buy from DIAL-A-BED NORTHGATE

<p>Bought a mattress and base 6 months ago from Dial-A-Bed NORTHGATE and picked up issues with it. Reported the issue to them and they logged a request to Seally, whom responded within 2x days and informed Dial-A-Bed NORTHGATE to replace our mattress. After waiting 3x weeks and after numerous calls to them and empty promises a new mattress was delivered. During the swop-out of the mattress we realized that the base itself were also damaged, so we informed Dial-A-Bed NORTHGATE. After a heated conversation we were told that we would have a new base within 5 days. Today, they've delivered the new base, except it wasn't new. The delivery guys told me that it did not came from the shop, but from the store itself. The base is damaged, torn and dirty. The delivery guys told me that they have to take the old one back and that I have to keep this "new" one they delivered from the shop, and that I will have to log a new call with Dial-a-Bed. This is completely unacceptable. Now I'm sitting with a 2nd hand piece of s**** to which I have paid thousands of rands for. I will never recommend Dial-a-Bed to anyone! They're very quick to sell you a bed, but there is absolutely no after-sales service!</p>