HR
Highly R
1 reviews | Active since Dec 2018
05 Dec 2019, 16:36
Dishonest salesman only after moving stock and not concerned about the customers needs.
I bought a bed at 8016 dial a bed fourways on the 30th of November 2019. I specifically told the salesman Emmanuel that i needed the bed asap as i was expecting visitors. He promised me that the bed would be delivered on Monday the 2nd of December 2019. Monday came and went , visitors arrived and still no bed. No one called me to explain and apologies for the delay. I had to followup myself and today is the 5th of December and the bed still has not been delivered.
I have had to incur extra costs to get an airbed and not having a proper bed for my visitors.
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Replies (1)Dial-a-bed's replyOfficial
11 Dec 2019, 10:25Hi Highly,
Thank you for messaging us with your review.
This is to confirm that the bed ordered was delivered on 9 December 2019. As per communique with your husband, we have supp**** you with a loan base which will be replaced once we receive stock of the correct base. We will be making contact with Kevin to update on this exchange. We do apologise for the inconvenience caused.
Kind Regards,
PM
Dial a Bed
Thank you for messaging us with your review.
This is to confirm that the bed ordered was delivered on 9 December 2019. As per communique with your husband, we have supp**** you with a loan base which will be replaced once we receive stock of the correct base. We will be making contact with Kevin to update on this exchange. We do apologise for the inconvenience caused.
Kind Regards,
PM
Dial a Bed
Dial-a-bed's reply11 Dec 2019, 10:25
Official
Hi Highly,
Thank you for messaging us with your review.
This is to confirm that the bed ordered was delivered on 9 December 2019. As per communique with your husband, we have supp**** you with a loan base which will be replaced once we receive stock of the correct base. We will be making contact with Kevin to update on this exchange. We do apologise for the inconvenience caused.
Kind Regards,
PM
Dial a Bed
Thank you for messaging us with your review.
This is to confirm that the bed ordered was delivered on 9 December 2019. As per communique with your husband, we have supp**** you with a loan base which will be replaced once we receive stock of the correct base. We will be making contact with Kevin to update on this exchange. We do apologise for the inconvenience caused.
Kind Regards,
PM
Dial a Bed
