Disgusting service Dial a bed

Totally shocking service. I ordered online was told it would be delivered the following Tuesday, the following Wednesday nothing next day nothing. I called and emailed and cancelled my order to which Natalie Geldenhuys then said they would refund me which was 6 May. To date when I call I’m put on hold and then they put the phone down, when I’m lucky enough to not have the phone put down in my ear I’m told they waiting for finance and have no clue when they will refund me! Got hold of an area manager named Jackie who promised to call back in ten min, two hours later I had to call her back. And guess what? Same answer “we have no idea when we will give your money back”. Their service is terrible and their staff don’t care about service or even common decency to treat customers ok this way