QN
Quraisha N

1 reviews | Active since Jan 2022

17 Jan 2022, 12:38

Disgusting lack of Service

The Service, rather the lack of service at dial a bed Umhlanga is disgusting. I spent over R80 000 at dial a bed, only for the springs of the bed to collapse. it has been 3 months and to date I have not received any response or acknowledgement of my calls and emails. What is even more sad, is that my husband is not well and this is an added strain to his health.

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Replies (2)
Dial-a-bed
Dial-a-bed's reply17 Jan 2022, 13:09
Official
Hi Quraisha, your query has been escalated to the stores management for their urgent attention. Our team will be in contact with you soonest. Thanks, NG. 
Dial-a-bed
Dial-a-bed's reply14 Feb 2022, 12:16
Official
Hi Quraisha, our store manager from Umhlanga has made contact with you to assist with resolving your query. Our supplier will be doing a direct exchange from their side. Thanks, NG.