CC
Celeste C
1 reviews | Active since May 2020
09 Dec 2025, 09:19
Dialabed
Place online order on 29 Nov at Dialabed. Till today nothing was delivered. After many calls, emails and whatsapp I spoke to a Thbiso today. He told me all the King Koil Kamala queen plush beds was received damaged!! This is extremely bad service from them. Will never buy from them again. I want a refund so that I can buy elsewhere before family came to visit!!! Order ***. Thanks
Helpful (0)
Replies (5)0
Replies (5)
Dial-a-bed's replyOfficial
09 Dec 2025, 09:25Good morning Celeste, your query has been escalated to management for their attention. Our team will be in contact with you soon. Thanks, NM.
Best regards,
Dial-a-bed's reply09 Dec 2025, 09:25
Official
Good morning Celeste, your query has been escalated to management for their attention. Our team will be in contact with you soon. Thanks, NM.
Best regards,
CC
Celeste C's updateReviewer Update
09 Dec 2025, 14:12Jeanet from Dial a bed phoned me. Promise that my bed willbe delivered by Friday. Also send a email with same info.
Now there warehouse had a problem with delivery and I had to wait longer!
I want this order cancelled and they must refund me.
Celeste
Now there warehouse had a problem with delivery and I had to wait longer!
I want this order cancelled and they must refund me.
Celeste
CC
Celeste C's update09 Dec 2025, 14:12
Reviewer Update
Jeanet from Dial a bed phoned me. Promise that my bed willbe delivered by Friday. Also send a email with same info.
Now there warehouse had a problem with delivery and I had to wait longer!
I want this order cancelled and they must refund me.
Celeste
Now there warehouse had a problem with delivery and I had to wait longer!
I want this order cancelled and they must refund me.
Celeste
Dial-a-bed's replyOfficial
15 Dec 2025, 08:53Good morning Celeste, Your feedback/request has been shared with Jeanet and the support team for their attention.
Thanks, NM.
Thanks, NM.
Best regards,
Dial-a-bed's reply15 Dec 2025, 08:53
Official
Good morning Celeste, Your feedback/request has been shared with Jeanet and the support team for their attention.
Thanks, NM.
Thanks, NM.
Best regards,
CC
Celeste C's updateReviewer Update
15 Dec 2025, 09:32Received my bed eventually.
CC
Celeste C's update15 Dec 2025, 09:32
Reviewer Update
Received my bed eventually.
Dial-a-bed's replyOfficial
15 Dec 2025, 09:33Hi Celeste, thank you for your patience and confirmation that your order has been fulfilled.
-NM.
-NM.
Best regards,
Dial-a-bed's reply15 Dec 2025, 09:33
Official
Hi Celeste, thank you for your patience and confirmation that your order has been fulfilled.
-NM.
-NM.
Best regards,